Refund Policy
Review the VerseBloom refund policy for subscriptions, listens, billing errors, and technical access issues.
Last updated: 2025-08-26
Refund Policy
This policy explains how refund requests are handled for VerseBloom subscriptions and listening balance purchases.
Eligible Refund Cases
Refunds may be considered when:
- A duplicate payment was charged by mistake.
- A payment was made but listens were not delivered.
- A technical issue prevented access to the paid service.
- A billing error can be confirmed from our payment records.
Non-Refundable Cases
Refunds are generally not provided for:
- Listens that have already been used successfully.
- Subscription time that has already been consumed.
- Results you dislike when the recommendation completed as designed.
- Requests made after a long delay without enough billing information.
How To Request A Refund
Contact support through the website and include your account email, payment date, amount, and reason for the request.